Have a question, billing issue, or need to make a data request? Email us directly — no support ticket system, no bots.
For questions about features, billing, account issues, and general inquiries.
We typically respond within 1–2 business days (Mon–Fri, Thailand time). For urgent billing issues, add “URGENT” to your subject line.
To exercise your rights under Thailand's PDPA (access, erasure, portability, etc.), email us with subject: “PDPA Data Request — [your right]”. We will respond within 30 days as required by law.
See our Privacy Policy for full details on your rights.